Faqs

Q: What is Seton House?

A: Seton House is a self-sufficiency program and housing for single parents experiencing homelessness.

Q: How do I apply?

A: Follow the steps below to apply for admission to Seton House:

 Step 1:  Call, email, or come to the main office to request an application. Return via postal mail, email, fax or in person. You may also apply using our online application.

 

After you complete your application (paper or online) we ask that you call a minimum of three times per week to let us know that you are still interested in the program.

Step 2:  The case manager will contact you to schedule an interview. (Please make sure to update us if you change your phone number) The interview will give us a chance to get to know you and answer all the questions you may have about our program.

Step 3: If you and the case manager decide that Seton House is a good fit for you and your family, you will be placed on the waiting list for admission.

Step 4: When an apartment of the appropriate size for your family becomes available you will be contacted and you will be set to move in. 

  

Q: I am in a residential treatment program or other facility—am I eligible to apply to Seton House?

A: You are not excluded from our program. Like anyone else, you are subject to completing an application and being interviewed by our case manager. You should secure other housing upon release from your treatment program.

 

Q: How does your waiting list work?

A: Our waiting list is not the type that requires you to work your way to the top. We have 30 individual apartments and each accommodates a different-sized family. When an apartment becomes available, we determine which families on the waiting list are of the appropriate size for that particular apartment. We also look at how often you have checked in on the waiting list as well as your current living situation. A family living in their car or in a shelter would have higher priority than a family living with friends or relatives.

Q: How will I know if you have an opening?

A: If you have completed the application and interview process, you will be notified when an apartment becomes available. Please note that if we cannot reach you or you do not return our phone calls, the apartment and program opportunity will be given to another applicant. Therefore, it is vital that you keep our office updated with your current contact information and that you check your messages.

 

Q: What can I expect when I move in?

A: We will call to schedule a day and time for a move into your new apartment. You will meet the staff and we'll take you to your apartment so you can get settled. Your apartment will be stocked to address your basic needs.

 

Q: How long can I stay at Seton House?

A: You may stay at Seton House up to two years.

Q: Do I have to stay the entire two years?

A:  No, but we find the longer our residents stay in the program, the more successful they are after they move out.

 

Q: What are the requirements I must maintain in order to stay at Seton House?

A: We are a program, therefore we require you to participate and actively work towards your independence of self-sufficiency. This includes but is not limited to:

  • Enrolling in a school or job-training program; or

  • Obtaining a job, if you are unemployed;

  • Meeting with your case manager regularly as well as making progress on your goals;

  • Insuring that your children are enrolled in and attending school.

  • Following the rules.